Standards

Complaints and corrections

If CricZone has published something wrong, the fastest way to have it fixed is to say what is wrong and where. Corrections are made in place and recorded on the article, permanently and in public.

A fact we got wrong

Point at the article and say what the sentence should say instead. A correction is made in the text where the error was, and a dated note is added to the piece saying what changed. The note is not removed later: a correction that disappears is a correction nobody can check.

Report a correction

A story you disagree with

Disagreement about judgement, emphasis or selection is not a correction, and it is still worth sending. It goes to the editor responsible for the section rather than to the writer, so it is read by somebody who can act on it. You will get a reply, and it may well be that the piece stands.

Write to the desk

Something about you personally

If a piece names you, quotes you or describes you and it is wrong, unfair or out of date, say so and it is treated as urgent. Tell us which sentence and what the position actually is. Where a claim cannot be substantiated the piece is retracted: the text is removed, the address stays live, and the retraction notice stays on it.

Contact the editor

A picture, a quote or a source

Attribution, licensing and permission questions go to Rights, which can see the record behind the asset: where it came from, who holds it, and how long the licence runs. Rights and permissions sets out what CricZone can and cannot grant.

Ask the Rights desk

What CricZone does not claim

CricZone is an independent publication and is not currently a member of an external press-complaints body, so there is no third-party adjudication to appeal to. Nothing on this page limits any legal right you have. If a complaint reaches a point where it is better dealt with in writing by a lawyer, say so and it will be handled that way.

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